ProQuest, a division of the Cambridge Information Group, has strengthened its relationship with Nstein Technologies by purchasing additional licenses of Nstein’s TME (Text Mining Engine) modu

Autonomy Corporation has applied its Meaning Based Computing technology to help marketers “listen, understand, and act” on social media insight.

RavenPack has come up with a real-time news sentiment analysis service, powered by a proprietary text analysis platform.

RightNow Technologies has introduced Cloud Monitor, a new offering that tracks consumer comments on Twitter and YouTube and feeds data into the user company’s CRM system.

It is imperative for companies owning large amounts of web-based content to embrace tools which optimise their content repository.

Biogen Idec, an established organisation focused on the discovery, development, manufacturing and commercialisation of innovative therapies, believes not using IT results is a huge competitive disa

Companies have been finding ways to reduce business risk through cost-effective e-mail management.

Verint Systems has launched its Speech Analytics “Essentials” solution.

SPSS has launched the latest version of its feedback management and survey research software.

Autonomy Corporation has seen a surge in law firm deals.